Guaranteed: Returns & Exchanges
Returns & Exchanges
Need to return or exchange an item, No problem!
Just mail the item(s) you need to return or exchange along with an explanation of what you are sending back and what you would like in return to:
Christian T-Shirt Shop
For Exchanges please include a check made out to Russell Enterprise, LLC in the amount of $7.00 for return shipping.
Once we receive the item with your note we will complete the exchange/refund. Simple!
All returns and exchanges must be UN-washed in
saleable condition, with tags intact and original materials and packing. We are
not responsible for items that are lost or stolen in transit. We
strongly encourage you to use UPS for tracking purposes or use
the tracking service through USPS (Priority Mail) when returning
merchandise to us. Keep your tracking number in a safe place in
case the location of a package is in question.
FedEx 2nd Day Air
FedEx 3 Day Select
FedEx Next Day Air
Did you charge my credit card twice?
No. When you purchase something with your credit card the merchant account company automatically checks to see if funds are available. If funds are available, your credit card company puts that money aside. At that point it may appear that your credit card has been charged, but all that has happened is the amount has been marked as unavailable to other merchants. Once ChristianTshirtShop.com accepts the order, the funds are then transferred and your credit card is officially charged the amount.
If you ever think your credit card was charged twice, please contact us and your credit card company. If it is determined that you were accidentally charged twice, we will immediately credit your account.
It's been 4 days since I ordered my t-shirts. Why haven't I received them yet?
Orders are usually shipped within 2-3 business days (M-F excluding holidays) of the order date. You can receive them anywhere from 1-10 days from the actual shipping date. If you ordered on Monday the 1st, your order should be shipped by Friday the 5th. You should receive it anywhere from the 6th (USPS) to the 16th depending on how you had them shipped.
Can you notify me when you run a new special?
Yes. There is an email sign up form on the website. We respect your privacy.
Christian T-Shirt Shop.com a Russell Enterprises, LLC e-Shopping Website.
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